Returns & Exchanges
We want you to be stoked with your Saltrock gear, but if something isn't right, you can return any unworn items within 30 days of purchase for a full refund or exchange. Our process is designed to be as simple as possible so you can get back to your next adventure.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your receipt; we will notify you once your refund has been processed.